As part of our ongoing commitment to ensuring the safety, wellbeing, and welfare of all students, Trinity College Kandy has introduced a dedicated email channel for parents and guardians to communicate concerns relating to student wellbeing.
Concerns regarding bullying, harassment, student safety, or other welfare-related matters may be submitted to concerns@trinitycollege.lk.
To ensure that concerns can be properly reviewed and addressed, all submissions must include:
- The complainant’s full name (first name and surname)
- A valid contact telephone number
- Relevant details of the concern being reported
Anonymous complaints, or submissions that do not include the required identification and contact information, will not be considered. This channel is intended solely for matters relating to student wellbeing and welfare. General inquiries and unrelated requests should be directed through the appropriate College communication channels.
Review Process
- All submissions will be reviewed confidentially by the Principal and Vice Principals.
- The complainant may be contacted to verify the information provided and to obtain any additional details required.
- Where necessary, an appointment may be arranged with a Vice Principal to discuss the matter further.
- Appropriate action will be taken in accordance with College policies and the guidelines of the Ministry of Education.
The College appreciates the cooperation of parents and guardians in helping to maintain a safe, inclusive, and caring environment for every Trinitian.
